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This are all letters for our customers

From: Lynette Campy



Google Reviews:

2 months ago
I called Van Vu late on a Friday night after hours of trying to clean up my husband's bonus room which had not been cleaned in 19 years. I was very upset and exhausted. Van called back and said he would be here the very next morning. He arrived and did an amazing job. We will not need to replace the carpet for now. It looks great. I am very pleased and also very grateful I found this company.

in the last week
I called Mr. Vu this morning, I have unexpected company coming in he squeezed me into his day. Carpet looks amazing. Honest and Fair price. He truly is the BEST. Thank you.
Nancy Brinitzer
5 months ago
Van and Beststeamer are the best. I have used several other carpet cleaners in Charlotte and decided to try someone new. I searched the internet for carpet cleaners in Charlotte. Beststeamer had great reviews. Not only did Van show up on time and a few minutes early, but he was able to remove all of the stains in my bonus room as he had promised. I'm embrassed at how white and clean my carpet is now. He was in and out in the time he said he would be and there was no hidden cost. I would highly recommend Beststeamer and Van for any carpet needs. I'm a customer for life! Thanks Van

From: Walter Larson, Mathews NC

5 Stars...... Stars.......
Being new to the area I had to do some research on who would provide the best service for cleaning. I gravitated to the well known names in the business and read the reviews. I wasn't impressed with the larger companies. Then I read the reviews with Best Steamer. I took a chance based on these reviews and I have to say, I was not disappointed. I called Van and he was here the next day and ten minutes early from his scheduled time.

Not only is he a genuine guy and extremely polite, his work was top notch. Perfect job on upholstery and carpets. I'll be calling Van again soon for sure.

From:  Maggie Newton, Indians Trail NC

5 Stars.......I got a sofa and two chairs for free but they needed to be seriously cleaned. After calling around to multiple businesses (some of which were pretty rude) I decided to go with Best Steamer. I am more than happy with the service! Van Vu is incredibly nice and pleasant to be around. It was fast and my furniture looks and smells great! It is also reasonably priced and it is such a great deal. Definitely recommend! -----------------------------------------------------------------------------------------------

5 stars........The Best Carpet Cleaning we've ever had! They showed up on time and was thorough. He gave us great advice in the upkeep of the carpet and the cleaning was very affordable. Our carpet looks FANTASTIC!!! Thank you BEST STEAMER!!!!
Montell Jenkins, Charlotte NC

5 stars......I was very impressed by the rapid response of this company. My work schedule is very complexed and I happend to have a Sat morning off. I spent multiple hours looking for an economic way to have my carpet properly cleaned without paying a tremendous amount of money. I took in consideration that it was a minute request, being that I was looking for service on a Fri morning to be implemented on Sat morning; less than 24 hrs later. I did find some options from pricey competitors but it was twice and some triple the quote provided by Best Steam. Along with the economical quote I received I also received a prompt response stating my wishes could be accommmodated on Sat morning at 0900. Van was "Johnny On The Spot"; he arrived at 0849 ready to work. He immediately came in access my areas that needed work and begin working. I'm HIGHLY impressed at the level of professionalism; on time and provided top notch qualitied work. I have a 120lb dog and all who have pets know the wear and tear they do. Nevertheless, upon completion of Van's work I was thrilled at appearance of my carpet. I DEFINITELY reccommend use of BEST STEAMER, you won't be disappointed. Don't spend twice the amount of money with the expensive competitors that are in and out in minutes; compromising the quality of work you'll receive. Give BEST STEAMER a call, rest assure they will take their time to efficiently, sufficiently, and economically clean your carpets!
James Rodgers, Charlotte NC

5 stars.....Van is always early offering prompt service with a very professional demeanor as well as doing a GREAT JOB!!! Thank you Van!!!

Jason B,  Charlotte NC

5 stars.......Van did a GREAT job with my carpets. They had not been cleaned in 2 years and when he left they looked brand new! Thanks.

Krista Longmore,  Charlotte NC

From: Laura Garritt-Hayes

I have been doing business with Van for a very long time, and I must say i have never regretted trusting him and his company with my business! Not only does Van and all his employees provide excellent customer services, the quality of their work is phenomenal! I must say I am extremely pleased with the results, and impressed by how clean my carpets (whick by the way are a very light off whilte), are after being clean by Van and the folk from BestSteamer. And last, be surely not least, BestSteamer has successfully removed all pet stains and odors, and if you own a pet or two, you know how important that is. Thanks Van for the excellent service you and your company provide. I pray for your continued success!
Laura Garrett-Hayes and Family

Charlotte, NC                                  This powerfull red Inferno took care Laura's family


From: Lula McCorbin,
I just want to thanks Van, BestSteamer for the wonderful job you all did on my carpet. My carpet felt and looked as if did the day we purchased, soft and clean we recieve so many compliments on your services and it was a pleasure to pass on name onto many of our family and friends. Your time and care you took to make sure everything was properly put back in place, the experience we and expertise was awasome so once again for a job WELL DONE, will forever be a customer
Lula McCorbin
Charlotte, NC
This black powerfull Inferno took care Lula McCorbin


From: Deb Papoi & and her Parker

Dear Van,
I hope you post this to your website because my service today wa amazing. My four years old couch looks like new and i enjoyed your professionalism and great personality. You gave me a great price and even came the same day as i called, which is unbelievable. I cannot thank you enough for your service and i will be calling you soon to work your magic on the rest of my house!! Thank you again!

Deb Papoi


From: Dennis Davis 

Van and Becky Vu
Owners BestSTEAMER

I called BestSTEAMER after a Bing search for carpet cleaners in Charlotte, of which there are many. Fortunaltely, of course i didn't look at it that way at the time, our cat had relieved itself in the corner of a bedroom. Now i say fortunately, because that is what led me to Van and his  company BestSTEAMER. Van's add pointed out that he could take care of pet odor and stains. i have used many carpet cleaning companies in my 65 years, but none as thorough and as professional as Van. When i meet people, i like to ask questions and before Van completed my little job, I knew Van was someone special. He is a self made man who loves life and loves being and American. He has been through much in his life, but has worked hard and managed to keep a great attitude. He told me his story of how he started his company and how it has progressed. Van came here with little, but with much determination he obtained a college degree from UNCC, has a supportive wife, two boys, who he is very proud of, and one of the BEST cleaning services in the area. Van employs several technicians who are well trained by Van and who get high praise in the other testimonials on this site.

I can say it was a pleasure to meet Van. He did g GREAT JOB. I will pass his name to all my friends. I am glad to have a new friend!

Dennis Davis
6932 Loretta Pl.
Charlotte, NC 28215

From: Katrina Todd

Dear Van,

Just wanted you to know that you did an outstanding job on my couch and chair. I really appreciate that time and work you put into it to get it clean as possible. I would say to anyone that are in need to getting items around their house steam cleaned that Van is the one you should call. He is on time for his scheduded appointment, courteous and listen to your needs. He also explain what he will be doing and let you know how much your service will cost. Again, thank you and I will be calling you for my next steam cleaning.

Charlotte, NC

Katrina Todd

From: I. Rossman in Denver NC

This is a testimonial from I. Rossman  Denver NC. I got BestSteamer from the internet. I called and he was out to my house in an hour. I have three dogs and my carpet was terrible shape. After he was done I could not beleive it was the same carpet. His charges were more than reasonible. I definately will be using his service twice a year.

I. Rossman


From: Camille Jones in Charlotte, NC

Van and his staff were so punctual and professional. The level of cleaning and care they gave carpet I had given up on was extraordinary! They will be used again and recommended to all I know!!

Thanks Van and staff!

Camille Jones


From: Asil Ulusoy,  Charlotte NC

Two Thumbs UP!

I am a curious individual that research things before I make a decision.   When it comes to service business I look for three main components before I go forward with it.   Price, quality and personality are definite must for me as a consumer before I hire someone/service.  "Van" showed his great personality from the moment I talked to him on the phone the first time.  He did not mind answering all my questions and explaining the quality of his service.  He was definitely not the first company that I called but was definitely the last one once I talked to him.  The technology that he is using comparing to other carpet cleaning companies is definitely the best including the well know franchises.  Also, his pricing was definitely reasonable compare to those who are not even close to offer the best carpet cleaning solution.  I am very happy to meet him and experience his excellent service which will make me a recurring customer for the near future.  I will also refer his business to friends, family and colleagues knowing that they will have the same experience like mine.  CARRY ON THE GOOD WORK BESTSTEAMER ("Van")! 
Thank you
Asil Ulusoy


From: South Charlotte

Wayne Smith:

Great Job Van, thank you very much. Punctual, Professional, carried out the job in a timely manor. Will certainly recommend the services of BestSteamer to friends. Complete service was great. Thank you

Wayne Smith


From: Micheal Flaum
at Southend Charlotte

After calling around to try to find a same-day appointment and several companies promised they could do this, but called back later and cancelled on me. BestSteamer was next on my list to call and I sure wish I would have called them first. They were fully booked, but the owner himself he could squeeze me in during two other appointments. My dog had an accident on a very expensive rug and it was imperative I find someone to clean right away. I knew there was no way to get the stain fully removed, but I at the very least wanted to get the smell out ASAP. Not only was the smell gone, but Van (owner) was able to COMPLETELY REMOVE the stain entirely, leaving my rug looking brand new. His professionalism and attention to detail went way beyond my expectations and I asked for his card so I could put his number in my cell the next time something like this happens. He arrived on time and even gave me a courtesy call prior to arriving - most other vendors were late or didn't answer the call at all. He is professional and fantastic at his job...HIGHLY recommend!!

To Schedule an Appointment send us a request on our Contact us page, or call 704-488-7901.

    9605-Y  North Tryon St
    Charlotte, NC 28262


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